Knowledge Management
mahnaz khodadad; Fahimeh Babalhavaeji; Esmat Momeni; Nadjla Hariri
Abstract
Objective: The present study was conducted with the aim of localizing knowledge management categories based on the foundations of Proust, Rub and Knowledge building knowledge based on the activities of the Hozeh Honari (Islamic Art &Thought Center), Panel Delphi Organisation’s ...
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Objective: The present study was conducted with the aim of localizing knowledge management categories based on the foundations of Proust, Rub and Knowledge building knowledge based on the activities of the Hozeh Honari (Islamic Art &Thought Center), Panel Delphi Organisation’s . Research method: In terms of purpose, it is practical and Delphi method with a qualitative approach. The research data collection tool is a semi-structured questionnaire in which knowledge management topics have been localized by experts using the Delphi method. The statistical population of 21 experts included managers and individuals with artistic degree and purposeful sampling method. Results: In the first round, 70 categories were identified in 8 indicators of identification, acquisition, development, distribution, protection, use, measurement and knowledge objectives with the opinion of experts and specialists. In the second round, the structured categories of the first round using the Likert scale and its statistical summary with the mean showed that the component of evaluating user satisfaction with the quality of services in the art unit with an average of 90/4 of the knowledge development index, documentation component Continuous information and skills skills of employees with an average of 42/4of the knowledge measurement index, component of creating archives, abilities and knowledge capacities of internal experts with an average of 38/4of the knowledge use index, component of creating processes to gain knowledge with an average of 33/4 of the knowledge acquisition index, the components of determining the goals of common knowledge culture and the operational goals of knowledge in order to perform normative knowledge and strategic knowledge with an average of 28/4 from the knowledge goals index, the component of creating processes to acquire knowledge with an average of 28/4 of the index. Knowledge protection, the component of attention to knowledge outside the organization and abroad with an average of 23/4 from the knowledge identification index, the component of creating a database in order to exchange knowledge with an average of 14/4 from the knowledge distribution index, is obtained in the above order. In the third round, statistical summary of the degree of importance of 8 indicators of knowledge management with total average, standard deviation, variance showed that knowledge target index with total average of 62/4knowledge development index with total average of 26/4, knowledge distribution index with total average of 18/4 and the knowledge protection index is determined with an average of 17/4. Finally, the coordination of experts and specialists in different phases using the Kendall correlation coefficient showed that the knowledge identification index with a coefficient of 1 and the knowledge acquisition index with a coefficient of 0.75 and the knowledge protection index with a coefficient of with a strong consensus were approved. Conclusion: 70 categories of knowledge management were identified by experts and specialists in the field of art of the Islamic Propaganda Organization. According to the ranking in the second round, experts and specialists agree with the categories of knowledge management. According to the third round, the index of knowledge goals, knowledge development, knowledge distribution and knowledge protection is more important. Participants' views on the Knowledge Identification Index, Knowledge Protection, and Knowledge Acquisition are strongly agreed upon.
